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Cancellation policy

Apartment bookings

  • Free cancellation: Guests may cancel apartment bookings for a full refund if cancellation is made at least 3 days before the scheduled check-in date.

  • Nonrefundable: Cancellations made fewer than 3 days before check-in are not eligible for a refund.

  • How to cancel: Contact us to cancel your reservation at kalumiprop@gmail.com, or text us at +351 910 248 925/+1 347 631 8941 (WhatsApp). If the booking is eligible for a refund, it will be processed automatically to the original payment method within seven business days.


Service bookings (includes refrigerator stocking, private chef services, and other add-on offerings)

  • Free cancellation: Service bookings can be canceled free of charge with at least 3 days’ notice before the scheduled service time.

  • Nonrefundable: Cancellations made fewer than 3 days in advance are nonrefundable.

  • How to cancel: Contact us to cancel your reservation at kalumiprop@gmail.com, or text us at +351 910 248 925/+1 347 631 8941 (WhatsApp). Eligible refunds will be processed automatically to the original payment method within seven business days.

Kalumi Aparthotels wins a Booking.com Travel Review award
THANK YOU! THANK YOU! THANK YOU! THANK YOU! THANK YOU! THANK YOU! THANK YOU! THANK YOU! THANK YOU! THANK YOU!
TO ALL OUR GUESTS! TO ALL OUR GUESTS! TO ALL OUR GUESTS! TO ALL OUR GUESTS! TO ALL OUR GUESTS! TO ALL OUR GUESTS! TO ALL OUR GUESTS! TO ALL OUR GUESTS! TO ALL OUR GUESTS! TO ALL OUR GUESTS!
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